We pride ourselves on our lightning-fast shipping! Even during the busy holiday season, we ship orders within 1-3 business days. We ensure delivery within 3-5 days from the ship date.

While we don't offer same-day local delivery, we often ship orders the same day via FedEx, UPS, or DHL.

Absolutely! To start, please email us a spreadsheet with the shipping addresses, including columns for Name, Address, City, State, and Zip.

You can reach us through the contact link on our website or by emailing us at bcadet00@gmail.com.

Yes! To streamline this process, create a document or spreadsheet with each recipient's name, shipping address, gift note, and the box you want to send them. Then, email us at bcadet00@gmail.com, and we'll help you check out and pay for all your boxes in one easy step!

Unfortunately, personalized items are non-returnable. However, if there are any issues with your order, such as stains, tears, or cracks, please send us an image of the fault via the contact link on our website or email us at bcadet00@gmail.com within 14 days of receipt. Include your name and images of the fault, and we will ship you a replacement free of charge!

If your item is faulty, please do not dispose of or amend it. Contact us via the contact link on our website or email us at bcadet00@gmail.com within 14 days of receipt, along with your name and images of the fault, and we will ship you a replacement free of charge! Exchanges typically take 5-8 business days to arrive.

If you receive the wrong item, contact us via the contact link on our website or email us at bcadet00@gmail.com within 14 days of receipt. Include your name and images of the incorrect item, and we will re-deliver your product free of charge. Re-deliveries usually take 5-8 business days.

Your photo will be professionally enhanced by our licensed photographers within 24 hours - typically within just 2 hours!

We have no direct control over the delivery process since we’re not the shipping provider. While we can’t physically manage the delivery, we are here to answer your questions, address any concerns, and work with the shipping carrier to find out what might be causing any delays.

You will receive a tracking number via email when the mailing label is created. Once the package is in transit, we cannot control it or edit addresses.

Please note that delays may occur due to weather or high volumes around major holidays. We are not responsible for these delays.

If the address provided is invalid or inaccurate, UPS, FedEx, or DHL will return the package to us. Although we validate addresses, the customer is responsible for providing the correct shipping address. Returned packages can take from one to two weeks to return to our warehouse. We will offer you a coupon for a reorder if you'd like to resend the package to an updated address.

No, due to rising costs and unreliable delivery, we no longer ship internationally.

No worries! Reply to your confirmation email, and we'll assist you right away, or you can reach us at bcadet00@gmail.com.

We never share your name, email, or contact information with anyone—ever!

Yes, you are eligible for a full refund under our 14-day money-back guarantee if your order has any manufacturer errors, staining, damage, or is lost during delivery.

Our operations are based in the charming and vibrant town of Colorado Springs, Colorado. Although we don't have a retail storefront, all our products are printed and shipped from a nearby fulfillment center.

If you have any additional questions, feel free to reach out to us via the contact link on our website or email us at bcadet00@gmail.com anytime!